Careers

Housing Services Specialist

The Housing Services Specialist, an integral member of the Social Services Team at Thorpe Family Residence, a TIER II program based in the Bronx, works with all adult clients in the Emergency Family Shelter program in their search for permanent housing.

Reports to: Program Director

Location: Bronx

Job Description

The Housing Services Specialist is responsible for supporting the permanent housing search of families residing at Thorpe Residence by coordinating all housing search activities leading to successful placement of families in permanent housing.

Housing and family assessment case management skills needed include:

  • Knowledge of all City, State and Federal housing assistance programs.
  • Maintain detailed information database of the NYC housing market.
  • Ability to work closely with the Emergency Family Shelter Services Team (Case Manager, Case Aide, Residential Coordinator, Program Director and Director of Social Services) to assess the housing needs of each resident family.
  • Develop a case plan with realistic objectives and action steps towards the goal of permanent housing.
  • Meet weekly with all adult residents to monitor and evaluate housing search activities.
  • Fully document all services in CARES and Foothold AWARDS programs.
  • Coordinate housing search with all involved agencies including HPD, NYCHA, Section 8, Low Income and assist with housing applications.
  • Maintain working relationship with network of landlords and realtors.
  • Arrange apartment viewings and interviews with landlords, escort clients to apartment viewings as needed.

Responsible for Shelter Unit Care:

  • Arrange, along with the Program Director, weekly inspections of each  transitional housing unit for cleanliness & maintenance.
  • Coordinate Move-In/Move-Out inspections.
  • Teach participants housekeeping skills as needed.
Qualifications
  • Bachelor’s degree, plus minimum 3 years experience working with homeless families in Tier II settings.
  • Bilingual English/Spanish
  • Computer proficiency with case management system experience. Knowledge of CARES and Google Drive.
  • Must work one Saturday/month on a modified shift.
  • Excellent communication skills (verbal and written) with ability to build strong collaborative relationships with staff, landlords and partner agencies.

To apply for this position send a current resume and cover letter explaining your interest in the position and how you see yourself contributing to our mission to jobs@nazarethhousingnyc.org


Emergency Family Shelter Care Coordinator

The role of the LMSW Shelter Care Coordinator within the Case Management team will be to introduce and provide clinical services and engage individuals and families in long-term services within the community. Thorpe House is a licensed, Tier II family shelter located in the Bronx that serves 16 families with dependent children.

Reports to: Program Director

Location: Bronx

Job Description
  • Assess the needs of the family and individual by completed a psychosocial assessment.
  • Engage the families and individuals in short-term counseling, groups, and workshops.
  • Refer clients to other service providers within the community for long-term services. Collaborate with Win Team and outside agencies engaged with families for follow up and ensure consistency in the delivery of services.
  • Provide crisis intervention.
  • Identify families and individuals who are in need of a higher level of service including; victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse; non-compliant or hostile and aggressive clients.
  • Participate in classroom activities to observe the children and assist teachers and Recreation staff in developing individual service plans for the children. Engage the parents in the development of service plans and refer a child to outside services.
  • Conduct play therapy groups for children to address issues of trauma. Facilitate workshops and groups to address issues regarding bullying; stigma of living in a shelter; conflict resolution and anger management issues; isolation, etc..
  • Assist the Head Teachers and after school staff in completing the DECCA and DESSA’s for children in our care. Engage the parent in the assessment process and in establishing a developmental plan for each child.
  • Collaborate with DOE, medical and mental health providers, Early Intervention programs, ACS, etc., to ensure the needs of children in our care are addressed.
  • Participate in Social Services and Children & Youth Services Team meetings to address the needs of adults and children receiving clinical services.
Qualifications
  • LMSW required (or must obtain within first 90 days of employment)
  • Demonstrated experience facilitating group therapy and developing group curriculum
  • Experience with standardized assessment tools
  • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations
Skills
  • Proven ability to work independently as well as effectively as a team member
  • Detail oriented with strong organizational skills
  • Excellent problem solving, written and oral communication skills.
  • Able to manage difficult situations and make interventions and seek outside assistance as needed
  • Ability to identify and implement best case management practices for the organization
  • Ability to solve problems, make decisions, resolve conflicts and listen.
  • Strong ability to effectively resolve and cope with immediate crisis situations
  • Strong computer skills: CARES, AWARDS, Microsoft Office, Google.

To apply for this position send a current resume and cover letter explaining your interest in the position and how you see yourself contributing to our mission to jobs@nazarethhousingnyc.org


Domestic Violence and Homelessness Prevention Coordinator

The Domestic Violence and Homelessness Prevention Coordinator is responsible for the day-to-day case management for households seeking Domestic Violence services and Homelessness Prevention. This position is expected to: (1) aid individuals and/or families requiring social service assistance; (2) in collaboration with clients interview/ evaluate applicants for services and formulate service plans to include short-term and long-term client goals; (3) assist clients in identifying and locating community resources.

Reports to: Program Director

Location: Bronx

Job Description

Domestic Violence:

  • Provide case services and crisis intervention to victims of domestic violence;
  • Conduct client-centered safety assessments and help clients prepare risk management plans;
  • Collaborate with partners to ensure services are streamlined;
  • Provide emergency practical assistance including transportation, emergency food, and emergency cell phones and referrals for financial aid and lock replacement;
  • Provide information and references for services such as shelter, long-term counseling, public assistance and other entitlements, and support with applications;
  • Participate in staff meetings, community meetings and relevant training and seminars;
  • Perform data entry into a computerized record keeping system; and
  • Various other duties to be determined by manager.

Homelessness Prevention:

  • Provide direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up.
  • Monitor and document client progress toward service plan goals.
  • Document all interactions with, or on behalf of, clients.
  • Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
  • Report to, and meet with, the manager on a monthly basis.
  • Complete program reports on a monthly basis or more frequently as required.
  • Assist with special projects as assigned.
  • Perform additional duties as assigned by manager.

Specific Job Responsibilities:

  • Conduct intake and assessment to determine client eligibility based on the risk of eviction and vulnerability, and understand events that precipitated the crisis leading to eviction proceedings.
  • Develop a customized service plan that will be agreed with SHPP staff and implementation of specific actions identified in the service plan.
  • Assist the client to obtain necessary documentation for court process and for accessing rental income subsidies or other forms of additional income.
  • Maintain up to date clients’ case files and database entries, as well as regular contact with clients via office visits, telephone contact, and home visits.
Qualifications
  • Bachelor’s degree in Social Work, Mental Health, Counseling Psychology or related field with at least two (2) years of experience in the human services sector field.
  • Experience and knowledge in the homeless services sector, case management, mental health, substance use and permanent supportive housing experience.
  • Knowledge of EBP such as trauma-informed care, strength-based case management, boundary setting, family-centered case management preferred
  • Preference is given to those with Foothold/AWARDS or other case management system experience
  • Flexible work schedule to include one evening per week and one Saturday per month
  • Bi-lingual English/Spanish required
Skills
  • Proven ability to work independently as well as efficiently as a team member
  • Detail oriented with strong organizational skills
  • Excellent problem solving, written and oral communication skills.
  • Able to manage stressful situations and make interventions and seek outside assistance as needed
  • Ability to identify and implement best case management practices for the organization
  • Ability to solve problems, make decisions, resolve conflicts and listen.
  • Strong ability to effectively resolve and cope with immediate crisis situations
  • Strong computer skills: CARES, AWARDS, Microsoft Office, Google.

To apply for this position send a current resume and cover letter explaining your interest in the position and how you see yourself contributing to our mission to jobs@nazarethhousingnyc.org


Multi-Site Case Aide (MSCA)

Nazareth Housing has provided critical housing, advocacy and shelter services for over thirty-five years. A growing and dynamic organization, we seek candidates that are energetic, focused, compassionate and have a strong work ethic who are invested in helping people change their lives for the better. The shelter sites are located in the Belmont area of the Bronx and the Lower East Side of Manhattan. The Multi-Site Case Aide (MSCA) supports our mission in providing day, evening and weekend support. The MSCA will provide both administrative and programming support for family/child program activities.

MSCA is a full-time position of 40 hours per week.

Reports to: Program Director

Location: Bronx

Job Description
  • Conduct initial basic family intake with evening or weekend admissions when case manager or housing specialist are not on site
  • Ensure late intakes have food and essential toiletries
  • Perform limited entries into CARES data base
  • Assist with unit inspections on weekends to ensure family/child wellbeing
  • Assist in receiving and securing evening or weekend deliveries
  • Assist Security staff in maintaining a safe and peaceful environment
Qualifications
  • Previous experience with youth and family program settings
  • Willingness to work in non-profit environment
  • Team player with the ability to work independently
  • Organized, Punctual and Focused on job responsibilities
  • Must agree to and pass criminal background check/finger printing
Skills
  • Excellent interpersonal and communication skills
  • Strong Computer Skills
  • Able to give and follow directions effectively
  • Experience with children’s activities
  • Flexible, Punctual, Self-Starter and a Team Player
  • Able to multitask

To apply for this position send a current resume and cover letter explaining your interest in the position and how you see yourself contributing to our mission to jobs@nazarethhousingnyc.org

Please provide three references with email addresses. This expedites the assessment process for those who will be offered an interview. References will receive and email reference form to complete.


Nazareth Housing is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability or veteran status.

If you are interested in joining a team of passionate individuals fighting for a better New York, send your resume and cover letter to:

jobs@nazarethhousingnyc.org.

Our Values

  • Self-Sufficiency

    Responsibility

    Well-Being

  • Integrity

    Diversity

    Compassion