Careers

Emergency Family Shelter Program Director

Location: Bronx and Lower East Side
Position Summary:

The program director is responsible for the day-to-day management of our emergency family shelter program in both the Bronx and the Lower East Side. Nazareth’s program has two components. Thorpe House is a licensed, Tier II family shelter located in the Bronx that serves 16 families with dependent children. The program director oversees the full spectrum of activities and functions offered at the site. The program director will manage services that include case management, rehousing and provide enrichment programming for adults and children. Additionally, the program director will oversee the emergency family shelter program component of our mixed-use residences on the Lower East Side. This program serves 13 families with dependent children who require intensive case management and housing search services. This is an excellent leadership opportunity for a dedicated social services professional to lead in homeless services.

Responsibilities:
  • Ensures that Emergency Family Shelter programming provides high quality and effective case management, housing counseling and programs that assist residents in moving to stability and permanent housing.
  • Directly supervises all case management and housing counseling services provided to shelter residents.
  • Co-ordinates and manages daily operations and maintenance with Facility Manager.
  • Ensures continuous coverage during all shelter shifts, which may include on-call responsibilities.
  • Ensures compliance with all agency and Nazareth policies and procedures.
  • Effectively supervises staff and provides guidance, advice and counsel on professional development; conducts one-on-one supervisory sessions with staff to maximize staff performance and ensure program goals are met.
  • Provides orientation and training to all new hires and periodic refresher training to all family shelter staff.
  • Submits program summary reports and data to funding sources and Board of Directors prior to the due dates.
  • Manage disbursement of petty cash; program MetroCard in accordance with organization policies.
  • Conducts program evaluation and monitoring; makes recommendations for program improvements.
  • Attends off-site meetings, trainings, and conferences led by agency partners and professional organizations.
  • Coordinates volunteer training and oversees volunteers in shelter.
  • Build and maintain relationships with agency and community partners to strengthen referral base for services provided.
  • Other job related duties as assigned.
Education:
  • Master’s Degree in Social Work, Mental Health, Counseling Psychology or other related field preferable. Bachelor’s degree in Social Work, Mental Health, Counseling Psychology or related field with at least five (5) years of experience in the human services sector with three (3) years of supervisory experience required.
  • Bi-lingual English/Spanish required
Qualifications:
  • Experience and knowledge in the homeless services sector, case management, mental health, substance use and permanent supportive housing experience.
  • Knowledge of EBP such as trauma informed care, strength-based case management, boundary setting, family centered case management preferred.
  • Computer proficiency with case management system experience. Knowledge of CARES, AWARDS, Microsoft Office and Google Drive required.
  • Detail-oriented with strong organizational skills.
  • Excellent problem solving, written and oral communication skills.
  • Able to manage difficult situations, make interventions and seek outside assistance as needed
  • Ability to identify and implement best case management practices for the organization
  • Ability to solve problems, make decisions, resolve conflicts and listen
  • Strong ability to effectively resolve and cope with immediate crisis situations
Other Requirements:
  • Flexible work schedule to include some evenings and/or weekends as needed.
  • Travel throughout NYC required using public transportation (both subway and bus).

Salary: Commensurate with experience

To apply for this position send a current resume and cover letter explaining your interest in the position and how you see yourself contributing to our mission to jobs@nazarethhousingnyc.org

Nazareth Housing is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability or veteran status.


Housing Services Specialist

Position Summary:

The Housing Services Specialist, an integral member of the Social Services Team at Nazareth Housing, assists all resident households in our Emergency Family Shelter program on the Lower East Side in their search for permanent housing. Our Manhattan based program has been serving families with dependent children for more than two decades.

Responsibilities:

The Housing Services Specialist assists homeless families resident in our buildings in their search for permanent housing by coordinating all housing search activities leading to a family’s successful placement and transition into permanent housing.

Housing and family assessment case management skills needed include:

  • Detailed knowledge of all City, State and Federal housing assistance programs.
  • Develop a permanent housing case strategy plan with realistic objectives and action steps towards achieving the family’s goal of obtaining permanent housing.
  • Meet weekly with all adult residents to monitor and evaluate housing search activities.
  • Monitor the submission and processing of all housing applications to ensure clients’ access to all appropriate housing options.
  • Fully document all services in CARES and Foothold AWARDS programs.
  • Coordinate housing search with all involved agencies including HPD, NYCHA, Section 8, Low Income and assist client with housing applications.
  • Cultivates and maintains strong working relationships with network of landlords and realtors.
  • Facilitate and host housing workshops which address client issues and needs, identify, research and distribute information on and making use of housing resources to families.
  • Field work minimum two half days in compliance with city agency standards.
  • Arrange apartment viewings and interviews with landlords, guide and prepare clients for interviews with landlords and brokers, escort clients to apartment viewings as needed.
  • Be an effective team member by working collaboratively with the Emergency Family Shelter Services Team (Case Manager, Recreational Coordinator, Program Director and Director of Social Services) to assess the housing needs of each resident family.
  • Arrange, along with the Program Director, weekly inspections of each transitional housing unit for cleanliness & maintenance.
  • Coordinate Move-In/Move-Out inspections.
Qualifications:
  • Bachelor’s degree preferred; Associates degrees will be considered.
  • Minimum 2 years of experience related to housing for homeless or low-income households required.
  • Strong knowledge of housing subsidies and supportive housing programs as well as application procedures
  • Strong written and oral communication skills
  • Detailed oriented and demonstrated ability to multi-task.
  • Bilingual English/Spanish
  • Computer proficiency with case management system experience. Knowledge of CARES and Google Drive.
  • Ability to build strong collaborative relationships with staff, landlords and partner agencies.
Other Requirements:
  • Must work 1 Saturday/month as well as evening shift (8PM) one day a week.
  • Travel throughout NYC required using public transportation (both subway and bus).

Salary: Commensurate with experience

To apply for this position send a current resume and cover letter explaining your interest in the position and how you see yourself contributing to our mission to jobs@nazarethhousingnyc.org

Nazareth Housing is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability or veteran status.


If you are interested in joining a team of passionate individuals fighting for a better New York, send your resume and cover letter to:

jobs@nazarethhousingnyc.org.

Our Values

  • Self-Sufficiency

    Responsibility

    Well-Being

  • Integrity

    Diversity

    Compassion